Privacy Policy

We collect the following categories of information:

• Account information: your name, email address, company name, and password (stored securely as a one-way hash).
• Uploaded content: the product photos you upload and the AI-generated images produced from them.
• Usage data: generation history, credit usage, and basic analytics about how you use the Service.
• Payment information: handled by our payment processor; we do not store your full card details.

• To provide, operate, and improve the Service, including generating images from your uploads.
• To manage your account, workspace, team seats, credits, and subscription.
• To communicate with you about your account, security, and product updates.
• To detect, prevent, and address technical issues, fraud, or abuse.

To generate images, your uploaded photos and text instructions are sent to our AI generation provider for processing. We share only what is necessary to produce your results. We also use third-party providers for cloud storage, hosting, and payment processing. These providers are bound by their own privacy and security obligations.

You retain ownership of the product photos you upload and the images you generate. We do not claim ownership of your content and do not sell it. We process your content solely to provide the Service to you.

We retain your account and generated images for as long as your account is active or as needed to provide the Service. You may request deletion of your content or account at any time, subject to legal and operational requirements.

We use industry-standard measures to protect your information, including encrypted transport, hashed passwords, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the email below.

The Service is intended for businesses and is not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date above.

If you have questions about this Privacy Policy, contact us at privacy@pixvica.com.